Privacy Policy

The privacy policy mentioned governs the use of this website and the products available via this domain or any sub domains of the website. This website is brought to you by (BANYAN TREE NATURAL PRODUCTS PRIVATE LIMITED) hereinafter referred to as the “Company”.Visiting this website, purchasing products or availing services from this website confirms that you agree to the terms of the privacy policy mentioned here. The privacy policy can be updated from time to time and you need to ensure you are aware about the latest updates to this page. Any updates will be intimidated to the users on the homepage of this website. The privacy policy is a part of the website and has been added to the website to govern the use of this website in general.

The website is intended for use to the residents of India and all the terms mentioned here under the law of the government of India.

Purpose

The policy is drafted to ensure you understand the use of website, the information collected, use and the terms of the company and the subsidiary companies associated with the website. The policy governs the Company’s right to collect, use and store all information provided by You on the website or other websites related to the parent site. The Company is NOT responsible for any information You share on third party websites which you may be directed to while on the site. Providing personal information on the website confirms you are in consent to submit the information in order for the website to serve you better.

Information Collection, Use And Practices
Collection of Information

Direct user information: All the information you provide to the Company is collected and stored as Personal Information. This information includes your name, email address, billing address, security number, and credit or debit card information, banking information, contact numbers and other information which you might have to provide in order for the website to serve you better.

Surveys: The Company might conduct various surveys from time to time. These surveys are not mandatory and filled in by you voluntarily. The information provided in a survey should be personal contact information and no confidential such as your banking details will ever be requested during surveys. A survey is conducted to help the Company improve services and serve you better. Basic survey information will include name, age, gender, salary, marital status, interests and other basic information. The information provided for a survey is kept confidential with the Company and this information is NOT sold to a third party. Filling up a survey is a user’s choice and is not mandatory.

Third Party Information: The Company collects personal information you provide during your visit on the website and your interaction with third party websites. This information includes, but is not limited to name, email address, billing address, telephone numbers, DOB and other such information.

Other Information Collection: The Company collects information on several other occasions that include online prizes, email assistance, contact forms and subscription to the newsletter.

Cookies: "Cookies" are referred to browser software that is present in all computers. If the cookie settings are enabled they manage to transfer small amounts of data from your computer to the website server. Cookies help to track your location and help you access the website in a better and more precise manner. Cookies can configure the website according to your preference and these cookies also help to recognize repeat visitors. You can choose to disable the cookie settings; however the website will not function properly in such cases. You have the right to accept or reject cookie settings, however in order to use the website properly you need to accept the cookie settings.

Web Beacons: This programming code enables you to view images on the website. The web beacons also help to transfer unique identification to a database and this enables the website to recognize return visitors. This system enables the Company to track various websites you visit and understand your requirement better. This is essentially used to track online behavior of a user and enables the website to serve you better.

IP Address: Your IP address is automatically tracked based on your behavior on the website. This information enables the Company to judge users based on various interests, demographics and locations. This helps the Company understand your requirement in a better manner. This information includes the Internet Protocol (IP) which is unique just like a billing address for every user. This information essentially helps identifying your geographical location.

Computer Profiles: Anonymous information might be collected from your computer which enables the Company to analyze your interest and thus helps to provide better services to the user. Various people use different gadgets to access the internet. Computer profiles help to adjust the website screen resolution to match your preference. Once you provide personal information to the site, the Company will recognize and identify you.

Data Analysis: The data collected may be analyzed from time to time in case if required by a client of the company or required by the state of law.

Updates: Technology is fast changing and the Company strives hard to keep up to the latest trends. This may include certain changes in the privacy policy. You are encouraged to revisit this page from time to time.

The Company does not collect any information from individuals below the age of eighteen (18) years. Any information collected from individuals below this age bracket will be deleted from the website.

Banking Information and Details: Certain banking information including your credit card information is collected by the Company while placing an order for products. The company has an association with a verified payment gateway that ensures all payments are safe and any information provided is highly confidential and secure. The information is not shared with the employees of the company and only a small group of highly authorized personnel have access to this information.

USE OF PERSONAL INFORMATION:

General Use: Given below are we describing how we use the personal information provided by you to help serve you better. Please note – The information here can be updated or changed at any given point in time. The information provided here can be used for various purposes such as email marketing, telephonic marketing, mobile marketing and offer promotions.

Email and Unsubscribe Policy: The company may use the email address provided by you to send you various promotional emails. There is various email lists maintained that are used for various promotional purposes. You can choose to unsubscribe from these emails by simply clicking on the unsubscribe link that is present at the bottom of each email. Unsubscribing from the list will automatically delete your email from the database and you will not receive any future promotional emails unless you subscribe to the services again.

Content of Email Messages: There are a number of email messages you could receive from various third party websites. You need to unsubscribe from those emails by following the link mentioned at the bottom of those emails. The Company is not responsible for third party emails that you receive.

Solicited Emails: The Company sends you emails if you have subscribed to the website and the services. While Promotional emails can be unsubscribed from, the ones that are sent as a confirmation to your purchase and other such details are compulsory emails and you cannot unsubscribe from those mails.

Terms & Conditions

The terms and conditions given below is a legal binding agreement which will be used for this website and the products displayed on it. Please ensure you read the entire agreement carefully in order to understand the terms and policies the website has to offer. An order form submission from your end will certify that you’ve read and you agree to the terms mentioned below.

No information on this website intends medical advice or behaves as a substitute for a doctor. No information here is intended to provide or substitute for professional advice or treatment. Please ensure you use the information provided here in conjunction with your doctor. It’s advised to consult a physician or doctor before you begin using any oral product mentioned on this website or elsewhere. In case you find the product is causing any problems to your health you should promptly inform the provider. Please read all the instructions and ingredients on the bottle of the product carefully and ensure you follow them carefully. Statements made about FDA evaluations have not been confirmed by the administration and thus none of the products mentioned here are intended to cure, prevent, diagnose or treat any disease or illness.

Please note – THE TERMS, CONDITIONS AND POLICIES MENTIONED ON THIS PAGE CAN CHANGE FROM TIME TO TIME AND YOU ARE ADVISED TO CONSTANTLY READ THE PAGE EVRYTIME YOU INTEND ON MAKING A PURCHASE. CONTINUED USE OF THE WEBSITE AUTOMATICALLY CONFIRMS YOU AGREE TO THE CONTTENT MENTIONED ON THIS PAGE. ANY MODIFICATIONS OR CHANGES ON THIS PAGE WILL BE UPDATED ON THE HOMEPAGE OF THIS WEBSITE.

All further information is mentioned in the agreement herein forth.

Product Information Disclaimer: All the information present on this website is solely for individuals residing in INDIA. The product is only available in India and has not been approved to be sold in other countries. The products listed on this website has not been approved by any government body and s not authorized by the law of any country including India.

Acceptance of Agreement: If you’re using the website to browse or to make purchases, it confirms that you agree to the terms and conditions mentioned on this page. This agreement is between the user “you” and the company. The company reserves the right to change the terms mentioned in this agreement without any notification to the user. All updates will be available on the website. The website holds no responsibility whatsoever for your inability to use or access the website to the fullest. The products available on this website are to be used by individuals above the age of EIGHTEEN(18) years and those who can legally enter into a binding agreement with the company. The company holds the rights to pure desecration and also holds the rights to deny any orders placed for any reason. Purchasing from this website confirms you are EIGHTEEN (18) years and you ensure all the information you provide is accurate.

Orders and billing: You must agree to pay the sum of the ordered products to the website at the time and date due. There are multiple payment options you can choose from and no matter what method you choose you need to provide an identification proof during the order process. You will also need to submit an electronic signature which is sanctioned by the Uniform Electronic Transactions Act and the Electronic Signatures in Global and National Transactions Act.

In case of returns please read the returns policy page carefully. You will need to contact customer support at the time of returning a product. If you are not satisfied with the product you can return opened or unopened boxes within 60 days and you will be given a partial or full refund depending on the product returned. You will not have an access to full refund if you purchase more than one bottles at a time. Please ensure you obtain your return number at the time of refund. No refund will be provided without a return number.

Disclaimer Policy: THE WEBSITE, AND THE PRODUCTS OFFERED ON THE WEBSITE ARE PROVIDED TO YOU ON AN ‘AS IS’ AND ‘AS AVAILABLE’ BASIS AND ALL WARRANTIES, EXPRESS AND IMPLIED, ARE DISCLAIMED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW (INCLUDING, BUT NOT LIMITED TO, THE DISCLAIMER OF ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY AND/OR FITNESS FOR A PARTICULAR PURPOSE). IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, COMPANY MAKES NO WARRANTY THAT THE WEBSITE, THE PRODUCTS OFFERED ON THE WEBSITE: (A) WILL MEET YOUR REQUIREMENTS; (B) WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED; (C) WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (D) WILL HAVE SECURITY METHODS EMPLOYED THAT WILL BE SUFFICIENT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE WEBSITE, OR AGAINST INFRINGEMENT; (E) WILL RESULT IN ANY SPECIFIC HEALTH-RELATED OUTCOME; AND/OR (F) WILL BE ACCURATE OR RELIABLE. THE WEBSITE, THE PRODUCTS OFFERED ON THE WEBSITE MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. COMPANY IS NOT LIABLE FOR THE AVAILABILITY OF THE UNDERLYING INTERNET CONNECTION ASSOCIATED WITH THE WEBSITE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM COMPANY OR OTHERWISE THROUGH OR FROM THE WEBSITE, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE AGREEMENT.

Copyright and Trademarks: All information mentioned on this website, images, logos, graphics and text is subject to copyright and none of this information can be reused without informing the company. Copying any information from this website is strictly prohibited.

If you intend on using any of the information mentioned on this website you will need to inform the company and do so only after you get the required permission to do so.

Third party websites: There are a number of links and external information on this website that does not belong to the company. Please ensure you go through their terms and conditions carefully before you share data or any information with the third party websites. The company does not hold responsibility or liability for any loss or damage caused by a third party website.

Contact us: If you have any queries about the services provided by the website, please feel free to email us . Refund and Return Policy

Shipping Policy:

  • Saynotoasthma.org arranges for the shipment of your product on the confirmation of the payment.
  • Saynotoasthma.org strives to ensure customers from various parts of the country receive their shipment on time. Saynotoasthma.org will provide customers with an approximate date for the delivery and will ensure the shipment is sent out on time. In case of delays in shipment, the customer can always contact Saynotoasthma.org . Delays could be caused due to factors such as import of the products, Incorrect address given by customer, courier partner and availability. All products undergo brand code verification, at times this could cause a delay in delivery, and delays could also be caused due to a discrepancy in the order. All products are shipped and dispatched within 2-3 working days. A normal, uninterrupted delivery takes about 15 days. Saynotoasthma.org strives to ensure all orders are sent out on time and all customers get their products within the speculated time duration. To receive your order on time, please ensure you provide us with complete billing details along with the correct pin code and telephone number. It is required for a person to be present to collect the order and sign the shipment receipt at the time of delivery. A customer might have to bear additional shipping charges if not present at the first attempt of delivery. It is advised to inform security/reception/neighbors about the expected delivery in order to avoid the extra shipping fee. Once an order is shipped, it cannot be redirected to a new address. In case this needs to be done, one might have to cancel the order and place a new one thus bearing shipping and handling charges for the first order. Once the package has been shipped to customers, it cannot be rerouted to another address. For any such change of address it would need to come back to the warehouse for the purpose of shipment to a new destination after address verification. The customer will be charged extra for the shipping to the new address. Saynotoasthma.org does not have a pickup service, orders can only be placed ONLINE. Please Note: Every computer/laptop/tablet/smartphone has a different screen resolution. Although Saynotoasthma.org aims at providing accurate images, the final product might differ in looks. We have attempted to supply the product as accurate as possible and slight change of design, color or model will not affect the performance, efficiency or accuracy of the product in any manner.
  • Returns Instructions:

    Please follow the following instructions in order for us to process your return in a seamless manner.

    1. Please ensure you inform us about the return along with the reason for return. You need to fill in the refund page here in order for us to be able to make the refund.
    2. Please note: the boxes need to be packed in order for you to avail of a refund service. Opened or tampered boxes are not liable for return or refund.
    3. It is essential for you to ensure the product is not damaged during courier. Damaged boxes will not be refunded or taken back.
    4. Do not forget to mention your complete billing address, name and contact number on the label while returning the product.
    5. The product has to be returned in the original box, with the label intact in order to return the product.
    6. You can get in touch with our customer service agents in case you need further assistance

    Terms Of Acceptance On Return

    We will only accept products that are returned unopened. Any returned product that comes in with an open seal, improper handling or damaged/torn out boxes, missing labels or instructions will not be accepted for returns and will be sent back to the buyer. The product needs to e returned in the original box.

    Inflatable’s do not come under warranty/guarantee and cannot not be returned/refunded. If you have any further queries in this regard please get in touch with our customer care agents.

    The warranty for the products can be availed when the buyer sends the products back to Nutrihebs. The cost of the shipment for returns needs to be borne by the buyer.

    Products damaged during shipment or improper packaging do not qualify for refund or return in any manner.

    If a product is damaged on delivery, it is important for the buyer to contact us immediately and inform the customer service agents about the damage. A detailed email with the shipment information needs to be provided. The buyer will need to ship the product back to us. The cost for the shipment needs to be borne by the buyer.

    All return product shipment cost needs to be borne by the customer.

    A refund can take up to 14 working days from the time of the refund approval. Refund will be done via online mode. A customer will be informed about the refund via emai

    Once an order is placed, a buyer can choose to cancel the purchase, however the customer will have to bear a 15% cut as shipment fee

    Defective products are exchanged, however customers will have to bear the shipment cost for the new product. They are also required to send in the defective products back to us in order for them to avail of an exchange.

    We does not cancel orders which have been processed and shipped to customers. Credit card refunds will take about 14 working days and debit card refunds will take 14 working days to get processed.

    We reserves the right to deny any customer a refund or exchange of products.

    Please Note: We might have to cancel certain orders which are out of reach or difficult to ship. We reserves the right, to refuse/ cancel / deny any order for any reason.

    We reserves its rights to cancel orders due to limitations on quantities of products available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department. We will get in touch with customers who might face any of the above mentioned problems. In case the amount has been deducted from a credit card, the mentioned amount will be refunded.

    We reserves the right to ask for proof of identification of the customer at the time of delivery. Failure to provide the same to can lead to cancellation of the order. In case of any gift items, the customer making the transaction online is required to provide his/her proof of identification.

    Please follow the instructions below to get your refund

    Call our customer careand request for a return number.

    Please note** – We do NOT accept any returns that are sent to us directly. You need a return number for the payment to be processed.

    Please mention your full address while returning the product.

    Please feel free to call us for any queries or suggestions – we love to hear from you.

    Please note: Shipping and handling charges will NOT be refunded.

    Cancellation Policy

    You can choose to cancel a placed order at any time. If unfortunately you have to cancel an order, please do so within 24 hours of placing the order

    Please note: Shipping charges will be deducted for shipped orders that are cancelled.

    To cancel your order, contact our customer care agents here.